Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. However, we regret that we cannot accept cancellations of contracts for the purchase of Perishable Products, Personalised Products or Sealed Products where the seal has been broken.
Notification of faulty goods should be made within three days of the goods being received. Our liability will be limited to the replacement or issue of credit against goods acknowledged by us to be faulty, providing such faults have not be caused by your misuse, negligent handling or improper handling.
All goods are to be returned at your expense.
If you need to return any goods, please wrap the package securely as it may not be possible to offer a replacement or refund on goods which are damaged during return transit.
This policy does not affect your statutory rights.
To understand your statutory rights for cancellation you should consult The Consumer Protection (Distance Selling) Regulations 2000 which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm